WPI is dedicated to cultivating a quality-focused culture that inspires participation and promotion of quality responsibilities among all employees and suppliers through standard processes, regulatory compliance, training, mentoring, effective communications, and well-defined goals.
We focus on developing mutually beneficial relationships with you, our customer, based on our dedication to designing and developing unique and relevant solutions to your needs and providing products with zero defects.
Our quality management system advocates continual improvement in efficient business processes and customer satisfaction.
With over 50 years in business, WPI's ISO 9001:2015 certification is yet another way for us to demonstrate our commitment to you.
What is ISO
ISO 9001:2015 is an International standard that specifies requirements for a quality management system that companies can use to demonstrate their ability to consistently provide quality products and services to their customers.
Previously certified to the 2008 standard, in 2017 WPI successfully re-certified to the revised 2015 standard. With more emphasis on a process approach to quality, the new standard encourages companies to use the following guidelines to measure and monitor their business processes:
- PDCA – Plan, Do, Check, Act – the Deming Cycle provides a method for organizations to continuously improve all aspects of the business
- Risk Management – prepare for and minimize risks
- Opportunity Management – seek out opportunities to provide more value to customers
- Leadership Commitment – supported by Management, our employees are empowered to provide the best products and services to our customers
Monitoring Our Processes
WPI continuously monitors the working processes to ensure that quality is assured.
Routine Audits of ISO 9001 Processes
Audits are carried out to ensure that the quality of our processes in place comply with ISO 9001 standards. The goal of our audits is to continually make improvements of internal processes and increase customer satisfaction.
You Receive Our Best
You expect a higher level of quality when you place an order with WPI, so we took steps to ensure your continued satisfaction. In 2014, Perry Johnson Registrars, Inc. certified the WPI Sarasota headquarters in respect to its "research, development, acquisition, manufacturing and sales of biomedical research equipment." With ongoing improvements, you get the benefit of our improved efficiency and our commitment to you.
If you have any questions, please give us a call at (866) 606-1974 (Toll Free in the USA) or email us at [email protected]